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 Service

About us
Yuda Instrument is a professional test measurement equipment sales and service of integrated companies. We have many years experience in technical service and product development for all enterprises in and around measuring and testing products, testing products, professional equipment and technical services.

We specialize in electronic instruments, laboratory equipements, test materials and other gadgets.

Service areas include footwear, leather / car leather, textiles, paper products, electronics, plastics, rubber and other industries; equipment can meet the AATCC, ASTM, BS, EN, ISO, DIN, JIS, SATRA... and other testing standards.

For some equipments, we can provide the Calibration Certificate, and all data issued by the laboratory which was satisfied the ISO/IEC 17025. All data are traceable to national international measurement standards. If you need this service, please feel free to contact us for details.

Our objective is to offer high quality products and excellent sales and after-sale services.

Copyright® 2012 All Rights Reserved. Yuda Instrument

No matter wherever we come from, please let us develop our free thoughts, peaceful perspective, fair and friendly emotion to show ourselves, and make us become good friends and business fellows to promote our development and success both in trade and friendship.


Privacy:
Our Pledge to You, Our Customers

  • We respect your privacy. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented
  • Any information you submit to ydbay.com will be used solely for ydbay.com. We feel very strongly on the issue of privacy -- we will not share your information with third parties. We will not sell, distribute, or misuse your personal and confidential information in any way. Our goal is to make you have a safe, fun, and enjoyable shopping experience with us.
  • You have to take care of your account password" or "remember to log off if shopping has been finished if there is more than one user to the same machine.
  • Shopping cart information will be stored until it has been checked out.
  • Thank you, and we hope you enjoy our store.

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    Contact us
    Contact us by Email
    If you have any question please feel free to contact us via email : dgydtest@163.com, ydbay@tom.com, Send us an email and we'll reply promptly.
    Contact us by MSN Online Consultation In order to keep in touch with you conveniently, we use the following on-line MSN service for 24 hours, Please do not hesitate to contact us. dgydtest@hotmail.com
    Contact us by Feedback
    Please give us feedback on our website [ Feedback ] ! We are looking for customers willing to give us feedback as they visit our website. We will be using collected data strictly for the purpose of improving the user experience on ydbay.com We will respond to your request as quickly as possible.

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    Payment
    We accept below payment methods:

    Paypal:
    learn more: www.paypal.com

    Western Union:
    learn more: www.westernunion.com

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    Shipping :
    We accept below Shipping methods:

    Airmail:
    learn more: www.hongkongpost.com , www.chinapost.com

    Express Service:
    learn more: DHL , UPS , GLS , EMS ...

  • We will contact you by Login Email within 24 hours after you send the order. You must confirm your order within 14 business days after notification. Please contact us immediately if you need special arrangements.
  • We accepted International order. We will ship the item to Worldwide by Register Airmail of Hong Kong Post or China Post. (including: United Kingdom, Caribbean, Middle East, Mexico and Central America, Africa, South America, Asia, Australasia, Europe, North America, etc.)
  • We will ship the item to you within 3 business days after clearance of payment, using Register Airmail of Hong Kong Post or China Post shipping, and take about 14-25 business days to your country.
  • We offer upgrade to Express Service (DHL/UPS/GLS/EMS...) for you buying a lots in mainly country (Over $300). 5-7 business days can be received.
  • We will offer Tracking Number to you via Email when we shipping your items.
  • Shipping & handling charges are fixed, Shipping insurance fee is optional. But the shipping insurance are Recommended, We are absolutely not responsible for loss or damage of uninsured packages.
  • Buyer is under an obligation if (in case) the item is liable to customs duties. We are absolutely not responsible for any taxes or customs fee.


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    Return & Warranty Policy :
  • Return items must have all original packaging and accessories.
  • Buyers are responsible for the returning shipping costs under any circumstances.
  • Warranty period: Default 90 days warranty (starting from the dispatch date) for all products, unless specified on the specific item pages.


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    Other Terms:
    Only registered members can go shopping online at our Store, inquire order forms, take part in various preferential activities, make comments on products, etc. Please remember your registered email, because it is your only identification when you online. Any of your complaints, doubts, purchase records will be dealt with by this email. Moreover, you can take great advantage of it when you go shopping again on this web, because you can avoid of inputting more information once more. Again, there will be accumulated score for the registered on shopping, and a certain score can be promoted to our members, then you can enjoy more preference and receive our gifts too.

    When you register, you need to use your efficient present email address and make sure the information you inputted is real, we will keep the secret for you. Because it can do you good in delivering goods, offering various service, contacting you in time when necessary.

    There is a link of "Forgot Your Password?" at the top of the [ Sign In ] page. When you forget your Password, please click here and input your registered email, the system will send you the password to your registered email automatically. Then you can receive your Password. When you log in next time, you can set an another one which is easy for you to remember in [ My Account ].

    You can log in [ My Account ] at any time and come to [ My AccountInformation ] to search and correct your registered information.

    In our Store, according to different grade, the members can enjoy the preferences and accumulated service by us.

    The preference project for members by our Store

    When the members are shopping on our web, you can get some discount according as your member grade except for some special instructed products.

    You can enjoy the quicker dispensation and some other services.

    By submitting your registration information, you indicate that you agree to the Terms of Service and have read and understand the User Agreement & Privacy Policy. Your submission of this form will constitute your consent to the collection and use of this information and the transfer of this information to the China and Hong Kong or other countries for processing and storage by us and its affiliates. You also agree to receive required administrative and legal notices such as this electronically.


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